Warranty Service

How to Submit a Warranty Claim Register Product Contact Us Repair Parts 

 

Your product must be under warranty in order to obtain warranty service.
Coleman® products have a limited warranty from the date of original retail purchase that the product will be free from defects in material and workmanship. The length of the limited warranty may vary by product. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.

Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Coleman dealers, service centers, or retail stores selling Coleman products do not have the right to alter, modify or in any way change the terms and conditions of the warranty. Please refer to your product for the exact terms and conditions of the limited warranty for your purchase. The warranty included with your purchased product is your exclusive warranty.

If your product is defective and is within your warranty period, contact us at 1-800-835-3278 (TDD 316-832-8707) in order to receive a return authorization. Do not return product to Coleman without authorization. You will be directed to attach a tag to the product that includes your name, address, daytime telephone number and description of the problem. Include a copy of the original sales receipt. Carefully package the product and send insured by UPS, FedEx Ground or Parcel Post with shipping and insurance prepaid to:

For products purchased in the United States:
The Coleman Company, Inc.
Attn: Returns Dept.
3600 North Hydraulic
Wichita, KS 67219

For products purchased in Canada:
Sunbeam Corporation (Canada) Ltd. (Coleman Division)
20 B Hereford Street,
Brampton, ONT, L6Y 0M1
905-593-6100
1-800-387-6161

Do not mail products with fuel in tanks, or with disposable propane cylinders. Remove glass globes from lanterns and wrap separately.

If you have any questions regarding this warranty please call 1-800-835-3278 or TDD 316-832-8707.

 

Repair Center for Coleman® fueled lanterns & stoves - for non-warranty repair needs.

Coleman Outlet
235 North St Francis
Wichita, KS 67202
Phone: (316) 264-0836
Mon. - Fri. 9am - 6pm CT, Sat. 9am - 1pm CT