Support

Order Support

Q: Where do you ship?

We ship to the 50 US States and APO/FPO addresses. Please Note: Due to size and weight restrictions that vary by location, some items may be too large or heavy to ship to PO Boxes, APO/FPO addresses, Alaska, and Hawaii. Certain items may be classified as hazardous, including lithium batteries, and must be shipped using select delivery services. We are unable to ship these items to PO Boxes and APO/FPO addresses.

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Need Help ?

We're available by phone & chat

Mon-Fri, 9AM - 5PM E.T.

Call 1-800-835-3278

Pools & Inflatable Spas

1-855-401-2000

Mon - Fri, 8:30AM - 5:30PM Arizona Time

ATVs, UTVs & Karts

1-888-405-8725

Mon - Fri, 8AM - 6PM C.T.

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Shipping Information

What are your shipping options and rates?

Please allow 1-2 business days for our warehouse to process your order before it is shipped. We do not ship on weekends or holidays. At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed.

Delivery Method	Estimated Delivery Timeframe	Rate
Standard	3-9 Business Days	$6.95, FREE on $50+
Standard Ground	4-11 Business Days	$6.95, FREE on $50+
2-Day	2-3 Business Days	$19.95
Next Day	1-2 Business Days	$24.95

Not all shipping methods are available for all products and/or locations.
Please allow additional transit time for orders shipped to PO Boxes, Alaska, Hawaii and APO/FPO addresses.
Shipments are sent via FedEx services and are delivered by FedEx or Parcel Post depending on the shipment contents and destination.
Shipping service and rates are subject to change without notice.
Please Note: Some items will arrive in packaging that reveals what's inside.

Do you ship to US territories or international destinations?

Currently, we do not ship internationally or to US Territories.

How do I track my order?

When an order is shipped, we’ll update your account to show the tracking number(s) and send you an email with the same information. Using the tracking number(s) provided, you can follow the path of your order from our warehouse to your destination.

You can also check your order status at any time by using our online order tracker.

Where do you ship?

We ship to the 50 US States and APO/FPO addresses.

Please Note: Due to size and weight restrictions that vary by location, some items may be too large or heavy to ship to PO Boxes, APO/FPO addresses, Alaska, and Hawaii.

Certain items may be classified as hazardous, including lithium batteries, and must be shipped using select delivery services. We are unable to ship these items to PO Boxes and APO/FPO addresses.

What are your shipping holidays?

Shipping Holidays (subject to change): New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve and Christmas Day