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<div class="bvseo-question-answer" data-questionid="4519383">
<h2 class="bvseo-question">
I bought this canopy last year and never out of the storage bag finally set up for a family reunion and missing one of the red clips that goes on the leg is there any chance I could get a replacment piece for it???
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<div class="bvseo-author">Asked by: Mette Ness</div>
<div class="bvseo-answer" data-answerid="3289586">
Hello Mette, Thanks for contacting Coleman. Need replacement parts? You can find them here: https://www.coleman.com/coleman-parts/ For older or rare parts, our replacement parts partners are your best bet: https://www.coleman.com/replacementparts.html Just provide your product model or name, and they'll take it from there. Best regards, Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman US Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-30</div>
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<div class="bvseo-question-answer" data-questionid="4332662">
<h2 class="bvseo-question">
Can you purchase a replacement canopy for this. Mine tore in a wind storm.
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<div class="bvseo-author">Asked by: DebbieP</div>
<div class="bvseo-answer" data-answerid="3178680">
Hello! Thank you for your question. Please be aware that we do have shelter canopy Replacement fabric, 13 x 13, with part number 5010000764 on our website. This, however, is currently out of stock. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4185501">
<h2 class="bvseo-question">
Are replacement parts and poles available for the frame? One tensioner pole for the corner (the one that pivots to tighten the canopy, not the vertical pole) has broken. Everything else, including the canopy is in great shape.
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<div class="bvseo-author">Asked by: Javabird</div>
<div class="bvseo-answer" data-answerid="3090242">
Hi Javabird, Thank you for contacting Coleman, The Outdoor Company to inquire about the availability of replacement parts and poles for the Coleman&reg; 13 x 13 Canopy Sun Shelter, Khaki. Sadly, at this time, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared. Kindly visit our Coleman website. By clicking on the question mark logo in the upper right corner, then selecting &quot;contact us,&quot; you will be directed to our contact us web form. Thank you so much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4153264">
<h2 class="bvseo-question">
Can I replace my canopy tent only?
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<div class="bvseo-author">Asked by: Kadoo</div>
<div class="bvseo-answer" data-answerid="3065424">
Hello Kadoo, Thank you for contacting Coleman, The Outdoor Company. We understand that you want to know if the canopy top cover for the Coleman 13 x 13 Canopy Sun Shelter can be replaced. We would be delighted to answer your inquiry. Please be advised that you can use a tarp as an alternate option because the Coleman canopy /shelter replacement parts for this unit are currently unavailable for individual sale. But no worries; as we are always looking for ways to improve our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. We hope we were able to provide you with an answer to your question. Please, if you have any further questions or concerns about your product, kindly visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4133940">
<h2 class="bvseo-question">
My frame is still in working condition holding up well. The issue that I'm facing, as so many of us consumers are, is that the canopy is crap and does not hold up for 2 seasons of use! What's up with the NO REPLACEMENT CANOPY?!! Extremely disappointed!
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<div class="bvseo-author">Asked by: Redneckfoxgirl73</div>
<div class="bvseo-answer" data-answerid="3054198">
Hi there! Thank you for contacting Coleman, The Outdoor Company. We are sorry to hear that you are disappointed because the top cover material of your 13 x 13 Canopy Sun Shelter has been damaged, and we understand that you require assistance with this matter. Please be advised that the replacement parts of this unit are currently unavailable for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. In addition, your canopy comes with a one-year limited warranty. Please, If you have any further questions or concerns about your product, such as warranty, please visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-09-27</div>
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<div class="bvseo-question-answer" data-questionid="4108427">
<h2 class="bvseo-question">
What are the dimensions of the frame? The description claims 169 sq ft of shade so I assume the shelter including the eaves is 13x13.
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<div class="bvseo-author">Asked by: Snoop</div>
<div class="bvseo-answer" data-answerid="3048004">
Hi Snoop, Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know the dimensions of our 13 &times; 13 Canopy Sun Shelter. We would be delighted to answer your inquiry. Please be advised that the frame of this Coleman canopy is 10&times;10, and the shelter, including the eaves, measures 13&times;13. We hope we were able to provide you with an answer to your question. Please, if you have any further questions or concerns about your product, kindly visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-07-09</div>
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<div class="bvseo-question-answer" data-questionid="4078551">
<h2 class="bvseo-question">
why can&rsquo;t we just buy a replacement canopy top instead of having to replace the whole thing
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<div class="bvseo-author">Asked by: Cetchma</div>
<div class="bvseo-answer" data-answerid="3017881">
Thank you for contacting Coleman, the Outdoor Company. We understand that you are asking why you can't buy a replacement canopy only. We would appreciate the opportunity to check on your inquiry. As per checking all canopy that we have doesn't have any replacement part. Nothing to worry, We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward. We hope we were able to provide you with an answer to your question. If you have other concerns about your product, such as its warranty, please visit the Coleman website.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-09-27</div>
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<div class="bvseo-question-answer" data-questionid="4035865">
<h2 class="bvseo-question">
I have a colman instant eved shelter 13X13 model 200024808 it has a few holes in it. What is the best way to repair it. Fabric, glue type, sewing.
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<div class="bvseo-author">Asked by: Colmanuser</div>
<div class="bvseo-answer" data-answerid="2991009">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We're sorry to hear that your Coleman&reg; 13 x 13 Canopy Sun Shelter, Khaki has a few holes, and we understand that you'd like to know how to repair it. We would be delighted to check the information you need. Upon checking, we would like to apologize as our resources show that there is no repair option for damaged canopies. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-11-01</div>
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