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<div class="bvseo-question-answer" data-questionid="4080937">
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Is it possible to get a replacement of the telescoping pre-attached pole for the 10-person Skylodge tent? One of the poles was assembled wrong and doesn&rsquo;t retract when we take it down. We love our tent except for this one pole that doesn&rsquo;t work.&nbsp;
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<div class="bvseo-author">Asked by: CHues56</div>
<div class="bvseo-answer" data-answerid="3022345">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know if you can get a new telescopic pre-attached pole for the 10-person Skylodge tent because the one that came with it was put together improperly and won't retract. Please be advised that the poles for our instant tent are not replaceable, and because the tent has a one-year limited warranty, we recommend contact us, so we can determine the best resolution. We hope we were able to provide you with an answer to your question. Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-08-10</div>
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<div class="bvseo-question-answer" data-questionid="4038264">
<h2 class="bvseo-question">
Does the 10 person tent have 1 or 2 doors
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<div class="bvseo-author">Asked by: Camp7</div>
<div class="bvseo-answer" data-answerid="2992687">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We understand that you are asking if the Coleman&reg; Skylodge&trade; 10-Person Instant Camping Tent, Blackberry, has 1 or 2 doors. e would be delighted to answer your inquiry. Upon checking, please be advised that this tent only has 1 wide door, which makes it easier to move airbeds, sleeping bags, and other gear in and out of the tent, but it has floor-to-ceiling window features. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-06-03</div>
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<div class="bvseo-question-answer" data-questionid="3976071">
<h2 class="bvseo-question">
Is there a pole AROUND the door so it swings open and closed instead of having to keep zipping it up super-fast to keep bugs out?
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<div class="bvseo-author">Asked by: LogansMom</div>
<div class="bvseo-answer" data-answerid="2955573">
Hi LogansMom, Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know if there is a pole around the door of the Coleman&reg; Skylodge&trade; 10-Person Instant Camping Tent, Blackberry, so that it swings open and closes instead of zipping up and down. We are sorry to inform you that this tent does not have a door pole. But don't worry; we'll make a note of your suggestions for future consideration. We are always looking for ways to improve our products and services, and your feedback will undoubtedly help us in this endeavor. We hope we were able to provide an answer to your question. Please let us know if you need further assistance. Have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-05-03</div>
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