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<div class="bvseo-question-answer" data-questionid="4335449">
<h2 class="bvseo-question">
Is this tent waterproof? We do crafts shows and unexpected showers pop up
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<div class="bvseo-author">Asked by: K&Bcrafts</div>
<div class="bvseo-answer" data-answerid="3180360">
Hello! Thank you for your question. Please be advised that our shelters are only rated as a sun shelter. They are not waterproof and do not provide any protection from rain. To use this as a rain shelter may result in damage to the UV protection and may cause the shelter to dry rot. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-09-11</div>
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<div class="bvseo-question-answer" data-questionid="4254549">
<h2 class="bvseo-question">
Does Coleman sell an screen attachment to enclose the canopy?
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<div class="bvseo-author">Asked by: TomV</div>
<div class="bvseo-answer" data-answerid="3171317">
Hello! Thank you for reaching out to us with your inquiry. Please be advised that the Screen sun wall or attachment for this shelter is sold separately, the part number is 2158288. However, it&rsquo;s currently out of stock. For further queries or concerns about your product, you can also visit the Coleman website. Choose &ldquo;contact us&rdquo; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-08-16</div>
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<div class="bvseo-question-answer" data-questionid="4058971">
<h2 class="bvseo-question">
What is the dimension of the frame when assembled? Is that the 10x10, or is that the size of the cover with awning and the frame is smaller? I ask because I bought a shade wall that is 10x10 so need to know if this frame size is too small.
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<div class="bvseo-author">Asked by: DebE</div>
<div class="bvseo-answer" data-answerid="3048663">
Hi Debe, Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know the exact dimensions of the OASIS 10 x 10 Canopy frame, as well as the canopy's overall dimensions. We would be delighted to answer your inquiry. Please be advised that the Coleman frame dimensions are 8'2 x 8'2 and the total measurement of the canopy is 10x10. We hope we were able to provide you with an answer to your question. Please, if you have any further questions or concerns about your product, please visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-10-14</div>
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<div class="bvseo-question-answer" data-questionid="4118622">
<h2 class="bvseo-question">
Do you sell replacement frames for the 10&rsquo; x 10&rsquo; SWING WALL INSTANT CANOPY?
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<div class="bvseo-author">Asked by: BOB S.</div>
<div class="bvseo-answer" data-answerid="3043675">
Hello Bob, Thank you for contacting Coleman, the Outdoor Company, and taking the time to reach out to us with your inquiry. We understand that you&rsquo;re looking for a replacement frame for a 10&rsquo; x 10&rsquo; Swing wall instant canopy, and we would be delighted to answer your inquiry. Currently, the frame for our Coleman shelter is not sold separately. Therefore, we don't have frame replacement for the Shelter. I hope this helps to answer your inquiry. If you have any questions or would like to obtain warranty service, please visit Coleman website, click on the question mark logo in the upper right corner, choose to contact us and you will be routed to our contact form. Please let us know if you need further assistance. Thank you and have a great day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-10-03</div>
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<div class="bvseo-question-answer" data-questionid="4115202">
<h2 class="bvseo-question">
Do you sell replacement Canopies for the 13x13 eaved shelter?
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<div class="bvseo-author">Asked by: RoyV</div>
<div class="bvseo-answer" data-answerid="3041276">
Hi Roy, Thank you for contacting Coleman, the Outdoor Company.We understand you want to know if the top cover for your Coleman 13x13 eaved shelter is available separately.We would be delighted to answer your inquiry. We are sorry to inform you that, currently, this unit's replacement parts are not available for individual sale. Also, please be advised that your Canopy has a 1-year limited warranty. We hope we were able to provide you with an answer to your question. If you have any questions regarding the warranty or would like to obtain warranty service,please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-09-26</div>
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<div class="bvseo-question-answer" data-questionid="4091083">
<h2 class="bvseo-question">
Is the Oasis and or the Oasus lite waterproof?
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<div class="bvseo-author">Asked by: Erik T</div>
<div class="bvseo-answer" data-answerid="3026283">
Hi Erik! Thank you for contacting Coleman, the Outdoor Company.We understand that you'd like to know if the Coleman OASIS 10 x 10 Canopy is water resistant. Please be advised that our shelters are only rated as a sun shelter. They are not waterproof and do not provide any protection from rain. To use this as a rain shelter may result in damage to the UV protection and may cause the shelter to dry rot. . We hope we were able to provide you with an answer to your question. Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-10-11</div>
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<div class="bvseo-question-answer" data-questionid="4070492">
<h2 class="bvseo-question">
Hello - do you have to use the guy lines with this tent or will it work without them? I need a tent set up on concrete for a tailgate so I&rsquo;m wondering how stable the tent is without the guy lines. Thank you!
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<div class="bvseo-author">Asked by: AndrewH</div>
<div class="bvseo-answer" data-answerid="3013822">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We understand that you would like to know if the Oasis&trade; 10 x 10 Canopy will work without the guylines and we understand that you need to set up the canopy on concrete for a tailgate. We would be delighted to answer your inquiry. Upon checking, you can use the shelter without the guylines but please be advised that the guylines are being recommended to be used to anchor your shelter to help prevent it from blowing away. Coleman provides sufficient guylines to properly tension and anchor your shelter in normal conditions. Please take note that if there are aggressive winds, the shelter should be taken down. If there is no way to stake the shelter into the ground, you can use other weights (like water jugs, sand bags, rocks, or Coleman&rsquo;s Shelter Anchors). Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-07-22</div>
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<div class="bvseo-question-answer" data-questionid="4052800">
<h2 class="bvseo-question">
I have 2 plastic hinge pieces that have broken. (the parts where the frame attaches to the legs) Am I able to buy/ get replacement hinges?
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<div class="bvseo-author">Asked by: GregoryHamm</div>
<div class="bvseo-answer" data-answerid="3003835">
Hello, GregoryHamm. Thank you for contacting Coleman, the Outdoor Company. We are sorry to hear that the hinges of your Coleman&reg; OASIS&trade; 10 x 10 Canopy broke and you are looking for a replacement. We would be delighted to check the availability of the part that you need. Upon checking, we are sorry to inform you that, currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-07-06</div>
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