Warranty Information

Your product must be under warranty in order to obtain warranty service.

Many Coleman® products come with a limited warranty providing that the product will be free from defects in material and workmanship. The length of the limited warranty may vary by product. (Please see below for the terms applicable to Coleman and AVEX branded beverage products.) The limited warranty is valid for the original retail purchaser from the date of initial retail purchase through the term of the limited warranty period.

Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Retail and online stores selling Coleman® products do not have the right to alter, modify or in any way change the terms and conditions of the warranty. Please refer to your product for the exact terms and conditions of the limited warranty for your purchase. The warranty included with your purchased product is your exclusive warranty.

Do not return any product to The Coleman Company without authorization. For certain items, you will be directed to attach a tag to the product that includes your name, address, daytime telephone number, description of the problem, and a copy of the original sales receipt. Upon prior authorization, carefully package the product and send insured by UPS, FedEx Ground or Parcel Post with shipping and insurance prepaid to:

United States:

The Coleman Company, Inc.
Attn: Returns Dept.
3600 North Hydraulic
Wichita, KS 67219

Canada:

Coleman Canada
Attn: Returns Dept.
20 B Hereford Street
Brampton, ONT, L6Y 0M1

Do not mail products with fuel in tanks, or with disposable propane cylinders. Remove glass globes from lanterns and wrap separately.

During the limited warranty period for the product, The Coleman Company will provide parts, repair, or replace your product, at our discretion, due to any defect in materials or workmanship. We do not offer monetary reimbursement, nor is the limited warranty transferable to any third party beyond the original purchaser.

The Coleman Company's total liability for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the product. In no event shall Coleman be liable for consequential, incidental or special damages of any kind. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

If you have any questions regarding this warranty, or if your product is defective and is within your warranty period, please complete our Contact Us form.

LIMITED LIFETIME GUARANTEE:

Coleman® and AVEX® Beverage Products

We are proud of the design, quality, materials and reliable workmanship that goes into our Coleman® and AVEX® beverage products. We go to great lengths to create a truly superior product. As such, we back our beverage products with a Limited Lifetime Guarantee against any manufacturing defects in materials or workmanship.

The Limited Lifetime Guarantee applies to Coleman® and AVEX® beverage products purchased in the United States and Canada as follows:

COVERED:

  • Defect in materials
  • Defect in workmanship
  • For the reasonable expected life of the product

NOT COVERED:

  • Normal wear & tear
  • Dents & scratches
  • Fading & paint chips
  • Accidental damage (like a dropped product)
  • Product misuse & imperper care
  • Cleaning related issues
  • Accessories sold separately (eg, straws and brushes)

We strive to quickly replace defective products with current inventory and sometimes that means a comparable product or color. During the reasonable expected life of the product, The Coleman Company will provide parts, repair or replace your product, at our discretion, due any defect in materials or workmanship. We do not offer monetary reimbursement nor is the Guarantee transferable to any third party beyond the original purchaser.

The Coleman Company’s total liability for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the product. In no event shall Coleman be liable for consequential, incidental or special damages of any kind. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For questions regarding the Limited Lifetime Guarantee, or if you experienced a defect with your Coleman® or AVEX® beverage product, please complete our Contact Us form.