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Your product must be under warranty in order to obtain warranty service.
The Coleman Company, Inc. (“Coleman”) warrants to the original end user purchaser that its Coleman products in the Warranted Products Chart below purchased in the United States of America (“Products”) will be free from manufacturing defects for the warranty durations in the chart below from the date of purchase or delivery (whichever occurs later) when put to normal use and cared for according to Coleman’s instructions. Please note that some of Coleman’s products do not come with a warranty; those products are detailed in the “Non-Warranted Products Chart.”
Please additionally note that products sold under license by Coleman are not covered by this warranty. Those products include, but are not limited to, apparel; all-terrain vehicles (ATV); utility task vehicles (UTV); go-karts; home textiles; heating, ventilation, and air conditioning (HVAC) products; optics; pet gear; pools; inflatable spas; propane cylinders; recreational vehicles; repellants; and solar panels. Warrantor information is accessible via the Warranty Claim Form under “Product Category” on Coleman.com and/or in the product manual accompanying the product.
Warranted Products Chart |
|
---|---|
Products / Category Under This Limited Warranty |
Limited Warranty Period (from date of purchase or delivery) |
Hard Coolers |
1 year
|
Hard Coolers – Coleman Pro |
5 years
|
Soft Coolers |
1 year |
Soft Coolers – Coleman Pro |
3 years |
Lunch Boxes |
See hard/soft coolers |
Water Jugs / Carriers |
5 years |
Drinkware |
Lifetime – as long as you own the product |
Tents (Except Coleman PEAK1, see next line) (also see Non-Warranted Products Chart below for exclusions on tent accessories and parts) |
1 year |
Tents – Coleman PEAK1 (but see Non-Warranted Products Chart below for exclusions on tent accessories and parts) |
5 years |
Canopies |
1 year |
Sleeping Bags (Except Coleman OneSource Heated, see next line) |
5 years |
Sleeping Bags - Coleman OneSource Heated |
1 year |
Beds |
1 year |
Lanterns (Except Coleman NorthStar and String Light LED |
3 years |
Lanterns – Coleman NorthStar |
5 years |
Lanterns – Coleman String Light LED |
1 year |
Flashlights |
3 years |
Grills |
3 years |
Camping Stoves (except Coleman Guide Series Dual Fuel) |
3 years |
Camping Stoves – Coleman Guide Series Dual Fuel |
5 years |
Griddles |
3 years |
Kitchen Essentials (but see Non-Warranted Products Chart below for exclusions) |
1 year |
Camp Seating |
1 year |
Tables |
1 year
|
Camping Cots |
1 year |
Totes |
1 year |
Heating Chair Pad |
1 year |
Heating Chair Pad Battery |
3 years |
Stadium Seats |
1 year |
Non-Warranted Products Chart |
||
---|---|---|
Product Category |
Description |
SKU |
Camp Essentials |
Axe Camp C002 |
2000038218 |
Roadtrip LX Stand Grill PPN C001 |
2000038288 |
|
Rugged Hatchet C002 |
2000038217 |
|
Shovel Folding w/Pick C004 |
2157612 |
|
Shower Camp 5gal C003 |
2000038207 |
|
Stretch Cord Assorted C003 |
2157981 |
|
Coleman Gear |
Popcorn Maker |
2157996 |
Kitchen Essentials |
Clamps Tablecloth Stainless C004 |
2157619 |
Cutlery Campers Utensil Set C004 |
2000038201 |
|
Fork Steel Telescoping Rotisserie C006 |
2157607 |
|
Fork Steel Toaster 20" C003 |
2000038210 |
|
Mess Kit 1 Person Aluminum C003 |
2000038211 |
|
Mug Enamel 12oz C006 |
2157605 |
|
Tablecloth Vinyl C004 |
2000038202 |
|
Utensil Chow Kit Nesting C003 |
2157620 |
|
Lighting |
Mantles Insta-Clip Tube |
2000026606 |
Lighting Parts |
Instaclip Mantle - 2pk |
2157617 |
Mantle 21b Instaclip Wire 2pk C050 |
2000026605 |
|
Mantle Rosette Slip On 2pk C012 |
2000026608 |
|
Mantle Sock Instaclip Tab 2pk C050 |
2000026607 |
|
Mantle Sock Tie 2pk C012 |
3000004346 |
|
Mantle Sock Tie 4pk C050 |
3000004344 |
|
Replacement Parts |
Globe Clear Straight C006 |
2000038026 |
Tent Accessories |
Tent Rainfly 10x9 Instant 6p C006 |
2206932 |
Tent Rainfly 8x7 Instant 4p C006 |
2206870 |
|
Mallet Rubber w Tent Peg Remover C004 |
2157616 |
|
Tent Kit C002 |
2000016526 |
|
Tent Stakes Steel C004 |
2157621 |
|
Water Jugs and Carriers |
Chiller Jug 1 Gal 6001 Ocean C6 |
2158645 |
Chiller W Carrier 5 Gal 5620 Ocean SIOC |
2161495 |
|
Water Carrier 5 Gal C002 |
2000038216 |
Because Coleman cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from Coleman or a Coleman authorized seller in the United States, unless otherwise prohibited by law. Coleman reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.
This warranty does not cover normal wear and tear; cosmetic damage which does not impair the functionality of the product, including scratches, dents, dings, scuffs, stains, discoloration, color changes, fading, minor paint chips, or other nonfunctional changes in appearance; damage from misuse or abuse (such as improper cleaning, neglect, or accident); defects resulting from alteration(s); fire; theft; or defects resulting from the use of the Product in a commercial manner. Products purchased from coleman.com may be returned if unused and otherwise subject to the terms of Coleman’s return policy, or please contact your retailer for information regarding their return policy.
Warranty Claim Process:
Purchasers of Products who wish to make a warranty claim based upon an alleged Product defect should initiate a Warranty Claim via the warranty claim form on coleman.com or contact us at 1-800-835-3278 Monday through Friday from 9AM to 5PM E.T. You will be required to furnish proof of purchase and delivery demonstrating when and where you purchased your Product and when your product was received. You will also be asked to provide/upload photographs of your Product.
Remedies Under This Warranty:
Coleman will replace a defective Product that is covered by this warranty. If the item that is the subject of the warranty claim is discontinued and thus no longer available, Coleman will replace your item with the most comparable item currently manufactured.
Disclaimers:
There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to Products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Under no circumstances shall COLEMAN be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract, or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Purchasing From Authorized Sellers:
If you have any questions about whether a seller is authorized, contact us via the Contact Us form or by calling us at 1-800-835-3278.
Requesting a Copy of This Warranty:
If you would like a physical copy of this Limited Warranty, feel free to print this webpage, call us at 1-800-835-3278, and we’d be happy to send you a copy.
Please note that the information you share with us here is for internal use ONLY and is not sold or distributed outside the company. Click here for detailed information on our privacy policy.
This warranty supersedes any warranty statements that may be printed in product manuals or product packaging.
Effective Date: August 20, 2024