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<h2 class="bvseo-question">
How do you open the battery pack to insert the D batteries. I see it has a hinge but can't open.
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<div class="bvseo-author">Asked by: Mami</div>
<div class="bvseo-answer" data-answerid="3680336">
Hello Mami, Thank you for your question about the Coleman Quad&reg; Pro 800L LED Lantern. The battery compartment is designed with a locking base door, not a simple flip hinge. Even though it looks like it should swing open, it usually stays firmly secured to prevent accidental opening during use. To open it: ★Place the lantern on a stable surface ★Locate the release latch or tab on the bottom base ★Press the latch inward while gently pulling the battery door outward ★If it feels stuck, avoid forcing the hinge, as it does not fully &ldquo;swing open&rdquo; until the latch is released Once released, the base panel will open to access the D batteries. If it still will not budge, it is often just tightly sealed from factory fit, and a firm press on the release tab while pulling evenly usually helps. For any additional questions or feedback, feel free to contact us through the &quot;Contact Us&quot; form on our official website. Our team is available Monday through Friday, 9 a.m. to 5 p.m. Eastern Time. Warm regards, &mdash;Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman Customer Care</div>
<div class="bvseo-pubdate">Date published: 2026-04-13</div>
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<div class="bvseo-question-answer" data-questionid="4361760">
<h2 class="bvseo-question">
How do I open the base to change batteries? It won&rsquo;t open!
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<div class="bvseo-author">Asked by: Jamflam</div>
<div class="bvseo-answer" data-answerid="3258030">
Had the same problem. To make it water resistant there is a rubber gasket on the base. In order to remove mine I took a small hammer and Gently tapped it on its molded feet several times until it began to move. Unless you have a hand the size of a giant it is very difficult to remove the base.
<div class="bvseo-author">Answered by: Willie the Wedge</div>
<div class="bvseo-pubdate">Date published: 2024-04-17</div>
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<div class="bvseo-question-answer" data-questionid="4233637">
<h2 class="bvseo-question">
I need a replacement base for this lantern. It got knocked over and now won&rsquo;t screw back on. Do you have a replacement base?
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<div class="bvseo-author">Asked by: Soco</div>
<div class="bvseo-answer" data-answerid="3119044">
Hello! Unfortunately, replacement parts for this unit are not currently available for individual purchase. But don't worry, because we are constantly looking for ways to improve our product and service, we always make sure that consumer feedback and concerns are shared. You can also visit the Coleman website if you have any further questions or concerns about your product. To access our online contact form, select &quot;contact us&quot; from the question mark logo in the upper right corner of the page.
<div class="bvseo-author">Answered by: Coleman® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-09-13</div>
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<div class="bvseo-question-answer" data-questionid="4053648">
<h2 class="bvseo-question">
Can I order a changing cord
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<div class="bvseo-author">Asked by: Harvey12345</div>
<div class="bvseo-answer" data-answerid="3001889">
Hello, Harvey12345. Thank you for contacting Coleman, the Outdoor Company. We understand you are asking if you can order a replacement cord with us for your Coleman&reg; Quad&reg; Pro 800L LED Lantern. We'd be happy to check on the product's availability. Upon checking, we are sorry to inform you that a replacement cord for this product is not available on our end. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Coleman® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-14</div>
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<div class="bvseo-question-answer" data-questionid="4333942">
<h2 class="bvseo-question">
light keep bleeking off and on do Ineed new batteries the batteries that I have are three years old never use for over and hour
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<div class="bvseo-author">Asked by: catman</div>
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