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<h2 class="bvseo-question">
Is there a separate rainfly that fits the eight person instant tent available to purchase?
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<div class="bvseo-author">Asked by: Ladypines</div>
<div class="bvseo-answer" data-answerid="3502535">
Hello, Thank you for your inquiry regarding our 8-Person Instant Cabin Tent. At this time, we do not carry the specific rainfly in question. However, we recommend exploring universal options available through major retailers such as Walmart and Amazon, as they may offer compatible alternatives If you have more questions, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman&reg; Consumer Care
<div class="bvseo-author">Answered by: Coleman Customer Care</div>
<div class="bvseo-pubdate">Date published: 2025-07-09</div>
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<div class="bvseo-question-answer" data-questionid="4620093">
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How many doors are there to this tent seen some pictures and videos that indicate there are 2 entrances others just one? Which is it?
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<div class="bvseo-author">Asked by: Kenneth85</div>
<div class="bvseo-answer" data-answerid="3378717">
Hello, Our Coleman 8-Person Cabin Tent comes in two variants. One model has two doors, while the other has one. For help in identifying the product you need, please reach out to us via the 'Contact Us' form on our official website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Coleman&reg; Consumer Care.
<div class="bvseo-author">Answered by: Coleman US Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-02-19</div>
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<div class="bvseo-question-answer" data-questionid="4508933">
<h2 class="bvseo-question">
We have the same problem as &quot;Jen&quot; does. All the poles are fully extended and the tent is on flat level ground but the two side poles hover just off the ground and are not really supporting the tent at all. What are we doing wrong?
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<div class="bvseo-author">Asked by: Bear2112</div>
<div class="bvseo-answer" data-answerid="3284082">
Hello, We're sorry to hear about your experience with our product. Your satisfaction is important to us, and we want to make things right. Please reach out to our customer support team at 1-800-835-3278, available Monday through Friday from 9am to 6pm EST. Alternatively, you can submit a detailed inquiry through our online contact form: https://www.coleman.com/support/contact-us or place a formal claim here: https://www.coleman.com/warranty-information.html We appreciate your feedback and look forward to resolving this issue for you. Best regards, Coleman Customer Care
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-12</div>
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<div class="bvseo-question-answer" data-questionid="4476742">
<h2 class="bvseo-question">
Do all of the roof poles extend or are two stationary? Just got this tent and set it up to check it and the two side poles don&rsquo;t seem to reach the ground without bending the top poles a bit. Did not see extender on the roof side for 2 poles.
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<div class="bvseo-author">Asked by: Jen D</div>
<div class="bvseo-answer" data-answerid="3267464">
Hello Jen, Thank you for reaching out with your question about the 8-Person Instant Cabin Tent. Regarding the roof poles, all of the roof poles should extend fully to provide the proper structure for the tent. It sounds like you might be experiencing an issue with the side poles not reaching the ground without bending the top poles. Please ensure that: 1- All Poles Are Fully Extended: Double-check that all roof poles are completely extended. Sometimes they can appear extended but might need an extra push to lock into place. 2- Correct Setup: Follow the step-by-step instructions provided in the manual. If you did not see extenders on the roof side for the two poles, there might be a step missed or an extender that needs to be fully engaged. 3- Tent Orientation: Ensure the tent is oriented correctly on flat, level ground. An uneven setup can sometimes cause poles to appear misaligned. If after trying these steps the issue persists, there might be a defect with the tent. In that case, please contact us for further assistance. Thank you for bringing this to our attention. We are here to help ensure you have a positive experience with your tent. Have a nice day! Coleman Consumer Care.
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-05-16</div>
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<div class="bvseo-question-answer" data-questionid="4252850">
<h2 class="bvseo-question">
What is the wind rating for this tent?
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<div class="bvseo-author">Asked by: cnced</div>
<div class="bvseo-answer" data-answerid="3131648">
Hello! Please be advised that our tents are subjected to rigorous high-wind conditions at our testing laboratory, so you don't have to test them out in the field. Coleman has literally built a rain room in our factory to rain on our tents and provide simulated weather conditions, from a light spring drizzle to a heavy downpour. It also has a strong wind-resistant frame engineered to be stronger and more wind-responsive by using redesigned poles and guy-out triangles to anchor tents and increase performance. If you have any additional questions or concerns about your purchase, please visit the Coleman website. You can access our contact form online by selecting &quot;contact us&quot; from the question mark logo in the upper right corner of the page.
<div class="bvseo-author">Answered by: Coleman® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-06-21</div>
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<div class="bvseo-question-answer" data-questionid="4163674">
<h2 class="bvseo-question">
What is the size if the 8 person tent when it is folded? I want to to make sure I can put it on my car
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<div class="bvseo-author">Asked by: AmirK</div>
<div class="bvseo-answer" data-answerid="3072882">
Hello, AmirK. Thank you for contacting Coleman, The Outdoor Company. We understand that you want to know the folded dimensions of the Coleman&reg; 8-Person Instant Cabin Tent so that you can make sure it will fit in your car. We would be delighted to answer your inquiry. Please be advised that the product's folded dimensions are H 47.5 x W 11.25 x L 11.25 inches. We hope we were able to provide you with an answer to your question. Please, if you have any further questions or concerns about your product, kindly visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Coleman® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-15</div>
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<div class="bvseo-question-answer" data-questionid="4131772">
<h2 class="bvseo-question">
We have this tent we bought 8 years ago. &nbsp;One of the arm assemblies has finally broken. &nbsp;Is there a way to get replacement parts?
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<div class="bvseo-author">Asked by: SaraBeth</div>
<div class="bvseo-answer" data-answerid="3052587">
Hi Sara, Thank you for contacting Coleman, The Outdoor Company.We're sorry to hear that your 8-Person Instant Cabin Tent's arm assembly has broken, and we understand that you're looking for replacement parts.We would be delighted to answer your inquiry. Please be advised that replacement parts of this unit are currently unavailable for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. We hope we were able to provide you with an answer to your question. Please, if you have any further questions or concerns about your product, kindly visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Coleman® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-05-17</div>
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