Rated 3 out of
5
by
Colleen from
Doesn't Keep my Coffee Hot
I love the look and size of this travel mug. My only complaint, and I guess it's a big one, is it doesn't keep my coffee hot enough for very long. I can easily say less than 2 hours. I make my coffee at 8 and is usually luke warm by 9 or just after. Disappointing.
Date published: 2017-01-18
Rated 3 out of
5
by
Marshell927 from
Good cup/terrible Lid
Even though I love that the cups keep my items hot for a long time, I do not like that I cannot get a replacement lid. I should not have to buy another cup every time the lid is shot. This is what will make be search for a different brand that has replacement parts.
Date published: 2022-12-05
Rated 5 out of
5
by
M I k e from
Great thermosmugg
We own six of these thermosmuggs. We fill our coffee cups from it.
We had problems we a couple after a year's had use. Contigo replaced the thermosmugg, no questions asked.
They all must by hand washed to protect finish and gaskets.
We are happy customers!
Date published: 2021-07-03
Rated 5 out of
5
by
Dave from Portland from
Perfiect Travel Mug - No Lie
I've had this mug for years. I think it's awesome. I dont get any leaks. The one handed operaion is awesome. Best feature - the lid screws on the outside so a barista can fill you mug to the top and the lid goes on without spillage. Freakin' perfiect
Date published: 2023-05-31
Rated 3 out of
5
by
Ricks from
Good but don’t last for the lifetime warranty
I initially bought a West Loop because of the design and lifetime warranty. I liked it very much so I bought several Byron’s. I like the design and the stainless steel bodies hold up well. The problem is with the rubbery grips, rubbery parts of the lids. The rubber breaks down, gets sticky and oozes an oily goo.
The lifetime warranty is not as good as it sounds as you are required to show proof of purchase on an item that several years old. Ok, I’d buy new lids but they are no longer available like they were when I originally bought the mugs.
I like the designs but I’ll buy a different brands cheaper mugs now and not plan on them lasting a lifetime since Contigo’s have irreplaceable parts that don’t last for a lifetime.
Date published: 2025-10-02
Rated 1 out of
5
by
Doc P from
Worst travel mug ever
I bought this yesterday thinking it would be great for travel to work. Wrong. First it wont fit in my Kurrig coffee maker, it is too tall. I had to use a different cup then transfer it. The lid is hard to get on right. Once on the road I had to pull over to open the spout safely. The way the lid is made you have to tilt your head entirely back in order to drink which is extremely dangerous while driving. So for me this was a very bad choice.
Date published: 2018-01-15
Rated 4 out of
5
by
Cheyenne from
Already Obsessed
I've wanted a Contigo travel mug for a long time and finally broke down for this one. I got mine in copper, which is a beautiful finish, but I will worry about scratches and cosmetic damage over time.
Leak proof durability seems legit so far, and I enjoyed discovering that the "plug" for the drinking spout is squishy, so there is considerably less margin for leak proof wear and tear over time, as might be the case with a hard plastic plug.
I have yet to put the temperature control to a real test, but I suspect it will be acceptable, judging by the fact that my only-kinda-cold coffee from this morning is still exactly as only-kinda-cold as when it was poured.
Can't wait to collect more reusable wonder mugs in the future.
Date published: 2018-11-13
Rated 4 out of
5
by
Obie1308 from
no replacement parts
I loved it until it the gasket fell out and leaked hot coffee all over. Now it is useless because
replacement gaskets are unavailable. I will not be purchasing this brand again for that reason.
Date published: 2021-08-06
Rated 5 out of
5
by
Kait12 from
Convenient
[This review was collected as part of a promotion.] I’m so happy with my Contigo Byron 2.0 Stainless Steel 24oz travel mug! It really keeps my coffee hot in the morning on the way to work. Not only is that snap seal lid so convenient and easy to use the mug itself is easy to clean but it fits perfectly in my cars cup holder. The no slip grip and fact that I don’t have to unscrew the lid to drink makes it perfect for while I’m driving. I love this mug. It also keeps my icy drinks nice and cold too. No spillage when the kids are around either, I approve!
Date published: 2022-05-09
Rated 5 out of
5
by
angle1 from
trusty coffee mug
I have 5 Contigo mug, it keeps hot for a long time and cold too. I like that it keeps a good seal and that means no more cleaning any liquid mess. Excellent warranty and customer service.
Date published: 2021-09-29
Rated 1 out of
5
by
bob2798 from
Impossible to get the lid to seal
Once you can actually get the lid threaded on straight, then the gasket slides out of the groove and contents leak all over.
Date published: 2021-09-27
Rated 5 out of
5
by
Ericawaring from
Best water bottle ever, without a doubt
I think this is being not being made as much anymore? I have been buying this exact mug for many years for my family of four. I do not want to buy any other mug ( my husband uses one for coffee one for water, the kids and I use just for water) all other brands or model from Contigo have just not held up as this one. I want this one in four colours so we can each have one (which for years have been available) Can’t find this mug in any store for the first time in years. I’ve had pink, purple, green, grey & black, very disappointed right now :(
Date published: 2019-01-15
Rated 2 out of
5
by
Ianet from
3 stars only
I have used my Contigo for few years. Tough coffee mug. Today when i was cleaning it, to remove coffee residue on the bottom of its lid and found out the rubber seal was tearing apart and came to realized-I was ingesting tiny bits of piece of this rubber which is carcinogenic. And my respect to this company fell 2 notches.
The product could have gone as far as providing 1 or 2 more rubber seals as extra for wear and tear.
Date published: 2023-02-28
Rated 4 out of
5
by
Jjjjjj from
Awesome Except for
LOVE this travel mug!! I have been using it for years (at least 10). I would give it a six out of five stars EXCEPT: I hate the rubber hand grip. When I rinse it, water, gets trapped underneath it, and no matter how much I dry it, as I begin to use it,my hand still gets wet and/or water drips on me as I drink from it. The earlier versions of this mug did not have this rubber hand grip. I cannot find the mug currently sold without the hand grip which makes me very sad. I am currently searching for a replacement. I may have to leave Contigo.😞
Date published: 2023-07-05
Rated 1 out of
5
by
Konak from
Leaks
The top leaks. I try to screw it tight but for some reason it leaks from the screw joint
Date published: 2021-01-28
Rated 1 out of
5
by
GiGi10 from
was great but the lid only lasted about 4 months
it was great at keeping water cold and coffee hot until the o ring went bad
Date published: 2020-12-08
Rated 4 out of
5
by
bob68 from
Great for hot or cold
I fill my travel mug with ice and water and it stays cold for over 6 hours!
Date published: 2022-03-10
Rated 4 out of
5
by
nocynic from
A great mug/bottle but ...
I used mine almost daily. It does what it says, keeps my coffee hot, my ice coffee cold. The lid was easy to maneuver with one hand while also maintaining a closed position when not drinking from it. My 20 oz mug was easy to clean and maintained it's good looks (I had gun metal) although i have seen other colors and the coloring will chip off over time. The problem I had was that the O ring came off. I was backpacking and when I woke up, made my coffee, filled the mug and the spillage began. Maybe next time I'll take pictures.
Date published: 2020-05-10
Rated 5 out of
5
by
EarthwormGee from
A must have!
I turned up at a customers house to do some work, asked if I wanted a cuppa, upon saying yes the lady brought out a brand new cup with instructions explaining she loves a bargain n hoped I'd use it, several hrs later asked if I'd like another cuppa, as I forget about them alot(busy busy) I said oh yeah go on I forgot about that. Opened the lid to pour it out n it was still baking hot! (proper lip burner) since being given the mug I refuse to use owt else. Here in the UK I've not found a travel mug that's come anywhere close to this
Date published: 2019-04-14
Rated 1 out of
5
by
NotHappyContigo from
Leaking already
I have had this about 1-2 months and it's already leaking. There is a small rubber strip that is coming undone thus it's starting to leak. I'm really upset about this since I received it as a Christmas gift and I drink hot coffee every morning in it. I have had it spill onto my pants on my way to work, this really is disappointing. I hope the company reads this.
Date published: 2019-02-04
Rated 1 out of
5
by
John12 from
Flooded Backpack
Received in mail and that night loaded into backpack for trip to work. Walking across parking lot at work I could smell coffee. The snap seal had come open and drained the coffee into my backpack. Thinking this may have been my fault, reused the cup the following night with the same the results, but not as bad. The cup has been placed in the back of the cupboard.
Date published: 2020-04-09
Rated 3 out of
5
by
christinarice-16d756a5 from
Lid difficulty
I like the contigo travel mugs. They are stainless steel, and keep the coffee inside it hot for a few hours. The mug is easy to clean, but the lid is troublesome! The lid is dishwasher safe, but it doesn’t always come clean. The other problematic issue is the tab not lifting as easily as it should. You have to take a knife to it in order to open. The black sleeve also slides up over time . On another positive note Is the ability for it to take a beating ; I’ve dropped/thrown/ beaten it up and never once punctured the mug .
Date published: 2023-01-25
Rated 5 out of
5
by
Laki from
Beautiful and excellent
I received this mug as a replacement to a plastic one that i bought, and I can't be happier. I got it in the Greyed Jade color and it serves it very well. My drinks are hot for minimum of 6 hours and it doesn't leak. I can throw it in my purse and not worry. As long as you properly close the lid, it performs very well. Contigo, thank you for such a wonderful customer service and prompt reply. This mug is everything to me. I had the one just like that one and it served me well 5 long years on daily basis. It's money well invested.
Date published: 2017-03-06
Rated 1 out of
5
by
Lili from
Very Poor
I have purchased other contigo products in the past and have been very happy with them. However, this particular model has a small plastic/silicone(?) stopper to seal the opening. Be advised the stopper does not stay on and you must be vigilant to check and ensure it has not fallen into the cup before you take any remaining contents and toss them down the sink along with the stopper. We purchased two of these mugs and had the same trouble with both of them. Not only that, I have been advised by contigo that you cannot purchase just the stopper. Rather, you must purchase the entire lid at a cost of $6.00 which is a terrible waste as there is nothing wrong with the rest of the lid/product. As I said above I have purchased contigo products in the past based on the features of being spill-proof and retaining their temperature properties. I will continue to use the other versions, however cannot recommend this particular product.
Date published: 2017-03-17
Rated 5 out of
5
by
Joby from
It does a good job
[This review was collected as part of a promotion.] So far, I love this one. The seal is tight and doesn't leak. It stays hot/cold for a good amount of time. It's thin enough to hold and drink with one hand. And compact to fit in a bad. The non-slip grip is great and helps even if your palms are sweaty. Great while working out or jogging. The snap seal feels sung and doesn't leak and also easy to open with one hand. Very easy to clean as you can put the lid in dishwasher and it's also BPA free. Overall a great travel mug.
Date published: 2022-05-24
Rated 4 out of
5
by
Mike1973Ohio from
Awesome for Coffee, keeps hot, spillproof.
[This review was collected as part of a promotion.] This is best used for hot beverages like coffee and tea. It keeps hot for hours and is very durable and spill-proof when the lid is closed. Took a beating on the boat on lake Erie and was working great. My only complaint is that the drinking hole is tiny so only a little comes out at once. I wouldn't recommend if you are trying to chug water or something cold, but it is perfect for sipping coffee or tea. It's a little tough to open but loosens up a little over time.
Date published: 2019-06-13
Rated 3 out of
5
by
GeeBee from
Very nice drink mug but...
I am on my third Contigo Byron 24 oz. Travel Mug. It is NOT because of any leak/seal problem. I don't know what the others are talking about. This lid system works great and no other brand has anything near as good. The reason for my mediocre review and the reason for having to buy replacements is the vacuum insulation (thermos) fails. I have not dropped, crushed, or damaged the mug in any way. It has never been in the dishwasher and never had hot drinks in it - only cold drinks. After a few months of use, it no longer keeps the drink cold and the outside of the mug sweats like no insulation at all. It really disappoints me because this is a very nice mug. It's size and capacity fit my daily routine perfectly. The lid is easy to use and I have never had a leak.
Date published: 2023-03-16
Rated 1 out of
5
by
Dave1992 from
Awesome product with a couple issues
Awesome product but I now can't use it after washing the lid in my dish washer, the rubber ball seal that locks the opening to prevent leaking came loose and disappeared into my dishwasher. I can't find a replacement part for it and leaves this one as no more than any other home mug. Will not purchase again
Date published: 2018-02-02
Rated 1 out of
5
by
Ron C from
Works great until you drop it
Worked great.kept my coffee plenty hot for quite awhile. I chose a Stainless Steal mug just for the durability. However the top broke the very first time I dropped it.
As you can see from my photos, it is so new that you can still read the barcode.
AND Contigo does not sell replacement tops.
Date published: 2021-02-05
Rated 2 out of
5
by
Rzmry from
Seals???
I bought 4 mugs I loved so much but haven’t been able ( over 2 years now) able to get replacement gasket/ seal so they leak like sieve and are unusable. Other than that they are awesome … but when the seal breaks they are useless …. Basically dust collectors with the rest of the junk bottles
Date published: 2022-08-28