Rated 3 out of
5
by
Dpontius from
Not as good as it used to be.
I used to buy the Randolf model and never had a problem with the lid. The only reason I replaced them was because the paint would wear off. It came time to replace it and unfortunately, there is this new model. My husband was able to use it for a couple of months. It no longer seals and leaks. I wish they hadn't updated this mug. It was great the way it was.
Date published: 2021-06-15
Rated 3 out of
5
by
DallasSteve from
Great Mug... understand the limited lifespan
If you read the reviews, you will find many that say this is the best mug ever. I was in that camp and replaced 7 Randolph models (used on my Motorcycle mug holder) with 4 of these. I LOVE them... right up until the button quits dispensing coffee. It is a slow process that occurs over time. You get less and less flow until finally you run the risk of tilting the mug up so high that the coffee spills over the hole on the other side. The result is hot coffee all over your face and shirt. Also... when you do get coffee... the little part that is left in the lid does not drain back into the cup. It pools and causes coffee drips to splash around.
There is some piece that needs to be re-engineered in the lid. If Contigo could solve this problem.... it WOULD be the best mug ever!
BTW... I'm writing this eval because I was on the site looking for replacement lids. It does not look like they sell replacements for this model.
Date published: 2019-07-27
Rated 5 out of
5
by
Laulor19 from
Love it
[This review was collected as part of a promotion.] Very convenient and easy to carry around ! Perfect size and it fits on my cars cup holder perfectly , I really liked that! My husband now what’s a similar one and even took mine once already ! Keeps my coffee warm for a long time! It’s a must have ! We love coffee a lot! This mug cake. Very handly !
Date published: 2020-07-31
Rated 2 out of
5
by
mckaren from
You better use this all the time or else!
I purchased this stainless steel travel mug when I was starting a new job and needed to have my own coffee for long shifts. And it worked just fine - but when I changed jobs I cleaned and stored it for future use. When I took this mug out of storage I found that the inside was not really stainless steel - IT WAS COMPLETELY CORRODED INSIDE!!!
Date published: 2020-11-01
Rated 5 out of
5
by
ranad87 from
Amazing On the go mug
[This review was collected as part of a promotion.] The contigo handheld auto seal travel mug is great on the go and lasts long time with cold and hot beverages. The mug has a therma-lock that locks everything in tightly and leaves no leakage once locked. The mug is easy to assemble. With the therma-lock I can hold a cold beverage for fifteen hours or more and the ice hardly melts once in the mug! The hot drinks hold heat for about five hours. Every sip tastes fresh after several hours without losing any flavors. The mug is stylish, comfortable with a sturdy handle. You can sit it out in the sun for hours and your drink is still cold or hot depending on the beverage. Also, the mug is easy to clean and dries fast. The handle on this mug makes it the best thing ever because it makes it so easy to hold on to while traveling. This mug is everything you need. I am grateful to have one and have been telling all of my friends how amazing it is
Date published: 2020-08-08
Rated 5 out of
5
by
B Boop from
Just the most air-tight, long-maintaining temp. Ev
[This review was collected as part of a promotion.] This particular item is SO great that I have it in TWO, yes, two colors. Contigo is my favorite mug and I recently got rid of all other containers. Nothing competes with their non-spill lid or their long-term maintaining of your desired temperature. You will LOVE it, too! Trust me.
Date published: 2019-06-03
Rated 2 out of
5
by
Loy May from
Not the durable cup that I expected to last longer
I was happy with this mug until recently when it started malfunctioning. The flexible rubber seals inside no longer fully open to allow me to drink from it. I tried soaking it and wiping it gently while pressing the lever. Only an uneven trickle came out. At this point, I guess I just need a new lid which the stores do no stock.
Date published: 2021-10-12
Rated 2 out of
5
by
ihatenicknames from
Was great, now same issue with lid as everyone els
Keeps the coffee hot but I hate that the lid doesn't open enough to sip properly and I do end up wearing my coffee more than anything else. I thought this design was a great improvement over the snap lids as the rubber gasket kept messing up that seal so I don't' know if I'll go contigo for any other mugs which is disappointing.
Date published: 2022-09-12
Rated 4 out of
5
by
Joe Dee from
Release problem.
This was a great coffee mug. I really thought this was the product I would buy forever. However, after the second one, I ended up buying a different brand. The problem was that the release button would not fully open after about six months which meant that drinking was difficult. Sorry, I hope you fix for the future.
Date published: 2023-02-28
Rated 2 out of
5
by
Velcrodad_mn from
Mug great, lid not so much
We started with two of these and the lids stopped opening. As they were less than 5 months old, Contigo replaced both. Now one of the replacement’s lid has again stopped opening, after 2 months. Sounds like a design flaw. As much as I like the handled travel mug, I’m going back to the handle-less Contigo travel mug.
Date published: 2021-07-05
Rated 3 out of
5
by
kevlor from
Great until it quit working.
We have three of these cups and love them. The only bad part is that it quit working (this is the second one to do this). There is no longer any flow when the handle is pushed, but everything appears to be in working order when opening up the lid. It would be nice if there were a replacement lid for this model.
Date published: 2019-06-27
Rated 4 out of
5
by
Mammaw06 from
Handles breaking
I love this travel mug, however, I'm having issues with handles breaking off. I've purchased several mugs and I have the same issues, the handles keep falling off. Overall it's a good product, keeps drinks cold even overnight. Are you aware of issues with the handle and have you taken steps to fix the problem?
Date published: 2020-11-26
Rated 3 out of
5
by
Stash2832 from
Great bottle bad lid design
When I first bought this bottle it worked fantastic traveling on my motorcycle for riding in my semi but after a while the lid started to act up and now I can barely get any fluid out when I take a drink I came on this site looking for a replacement parts I'm hoping maybe Contigo will stand behind their product
Date published: 2021-08-08
Rated 3 out of
5
by
Hoot from
Limited Life
Works great for a short time. Purchased two for us. Loved them for nearly a year and then, like so many other comments, the lever no longer opens it so you can drink from it.
I never put them through the dishwasher but cleaned it regularly. The product was great originally, but I expected a longer life.
Date published: 2021-03-08
Rated 4 out of
5
by
BradleyG from
Please bring back previous version/design
My wife loves these mugs, but the previous version. Last time I was able to find the older version when hers needed replacing. But now all I see is this Version. The previous version’s button was easy to use and was better design and weighed less. Please let me know where I can find the previous version.
Date published: 2023-01-07
Rated 3 out of
5
by
starwoodaAZ from
GREAT BOTTLE, BUT THE LID STINKS!
I love this product, The only problem is that i've bought 3 of them and 2 lids have broken within 6 months. They've broken in such a way, that they can't be fixed. The little plastic piece that privots the piece to open anc close the sip holes broken. It okay I guess though, at lease it's broken closed
Date published: 2023-04-04
Rated 2 out of
5
by
Anonymous from
Centre bridge
The development team should have stuck with the old mug design. A least the lid part. Why in the world would you make the centre bridge in the lid higher in the middle? I have had this older version for over 7 years and is still works great. I have accidentally topped it over and never a spill.
Date published: 2019-09-03
Rated 3 out of
5
by
mykaf from
Lid Needs a Redesign
This mug keeps my drinks hot or cold. I love how the lid works - WHEN it works. I've had two lids now stop working when the button on the handle is pressed. The mechanism stops working and the seals don't open, such that I tend to tip my drink further and end up with coffee leaking out the vent.
Date published: 2025-04-24
Rated 4 out of
5
by
Addyk from
Need additional colors
First off, this is the best mug of all time. The handle is comfortable, it’s small enough to fit in cup holders, keeps my coffee hot for hours, love that you can drink out of either side. I just wish there were more colors available, specifically the pink one. Bring that color back! Thanks
Date published: 2022-06-30
Rated 5 out of
5
by
shehoo from
Best water bottle!
[This review was collected as part of a promotion.] I love how cold it keeps my drink all day. I work retail & it keeps my water or juice ice cold & I don't have to worry about the cup sweating, leaking or spilling. It also keeps my coffee piping hot if I choose to use it for that instead.
Date published: 2020-07-31
Rated 3 out of
5
by
Toolman from
Great Mug design, poor Lid design
I Love this mug, I use it dailey for coffee. The first one I purchased lasted over a year and then nothing would pour out the lid so I bought another one but it only lasted a few months before the same problem of not pourong out the lid appeared. very frustrating for a cup this expensive.
Date published: 2019-06-30
Rated 2 out of
5
by
Dip23 from
Great mug while it works
I really liked this mug. It keeps my coffee hot longer than most and I don’t have spills but the lid no longer works. I hsvr have tried to see what the problem is to no avail. Is there any way to get a replacement lid? I did buy another style but I would rather have the handled one.
Date published: 2023-10-20
Rated 2 out of
5
by
daveh from
Just wish the lid would last
I love Contigo products, not only do I have several but I have bought several as gifts. I love this mug and the way it works. I had multiple Randolph versions before this and this mug is definitely an improvement. The lid is much easier to clean than the Randolph and the seal works great, at first. Unfortunately, like many others, I have found that the trigger mechanism wears out very fast. I use this literally every day. I have had mine for less than a year and now the seal won't open, and I stained a shirt from coffee spilling out of the vent and opposite drinking hole. I thought it was something I had done to it, but after reading the reviews I realize it is a common failing. Too bad, if it wasn't for that this would be almost perfect. I like it so much, I have still ordered another to replace it, but I am hoping they have fixed this issue or I may need to find a different product if this one wears out as quickly. I love the mug, but I consider this a quality issue, which is disappointing.
Date published: 2020-03-14
Rated 2 out of
5
by
Not happy1 from
Great mug until the lid stopped working
Have had the mug for just over a year and the button on the lid no longer opens the rubber holes to drink from. Reading the reviews I see this is a common problem for Contigo. If it was an isolated issue I would buy another, since it is not I will be purchasing a different brand.
Date published: 2021-02-26
Rated 3 out of
5
by
mathjewel from
Great until it wasn't
I'm on this page after searching for information to fix my lid. I'm having the same problem that seems to be indicated in many other reviews. Pushing the button on the handle no longer releases the liquid. Discouraging because the mug is otherwise still in excellent condition.
Date published: 2023-01-08
Rated 1 out of
5
by
saddlesman from
Old version was much better
The old version was much better, the lid on this one fails every time. My third one of these and the thumb button wears out, the drink hole doesn't open enough so you're forced to tip the mug too far and liquid spills out of the air hole, down your cheek and onto your shirt!
Date published: 2023-06-20
Rated 5 out of
5
by
Mamamuffin127 from
best thermos
[This review was collected as part of a promotion.] I absolutely love this thermos, it is very nice looking and sleek. The design is simple and the lid locks with the switch of a button. The temperature maintains hot and cold temps for a long time with this insulated mug.
Date published: 2020-08-29
Rated 2 out of
5
by
Mannin from
Poor design for spout opening
I own 3 of the handled autoseal mugs. Unfortunately the trigger opening mechanism has worn on two of them to the point where they do not open and as such are useless. I contacted Contigo two years after purchasing the last one regarding the warranty and did not hear back.
Date published: 2025-05-18
Rated 3 out of
5
by
SteveF from
I have enjoyed my Contigo mug now for a little over a year but the push button to allow coffee to come out has given up. I noticed that it was not letting as much drink out a few weeks ago. It finally just quit opening all together. On the search for a new coffee mug now.
Date published: 2023-09-19
Rated 1 out of
5
by
KeithA from
Not reliable
I love this mug because of the handle and auto seal. Unfortunately this model is similar to the previous where the spring wears out in a year and the hot coffee ends hp on your lap. Very disappointed that this costs as much as it does and won’t last longer than a year.
Date published: 2023-03-06