Rated 4 out of
5
by
Gary v from
Love this coffee mug
I have been using this coffee mug daily for just about 1 year.
Has worked flawlessly until recently. Has been difficult to get coffee out because the seal is not opening all the way. Today it actually dripped on me. If I could get another lid I will stay with this cup.
Date published: 2019-10-01
Rated 2 out of
5
by
CW56 from
Lid failure on Contigo AutoSeal travel mug
Overall, I’ve been very happy with the quality of Contigo products. I use the AUTOSEAL® travel mug daily for my commute, and I appreciate that it keeps my coffee hot for an extended period of time. The controlled, push-button opening is especially convenient while driving, as it prevents spills and makes it easy to drink safely on the go.
However, like several other reviewers have noted, the lid mechanism has unfortunately stopped working. This has been quite frustrating, particularly because I rely on this mug every day for my commute. I chose to spend a bit more on this product because of Contigo’s reputation for quality and durability, and up until the lid issue, it performed exactly as expected, Ideally, I would prefer to replace only the lid; however, that does not appear to be an available option. As a result, I am now searching for a replacement travel mug. Unfortunately, due to this experience with the lid failure, I am hesitant to invest in a higher-priced option again if I may ultimately need to replace the entire mug.
Date published: 2026-02-26
Rated 3 out of
5
by
ABomb from
Impulse Purchase Sounds like I'll be sorry !!!
So many reviews and mostly critical of Lid. High Failure Rate and limited duration. WHY DID I BUY IT? Contigo reputation. Lid & handle design better than others. Intriguing stopper/vent uses one hand. IF I keep it.... I'll have a warranty claim !!
Date published: 2020-02-23
Rated 3 out of
5
by
Edgtfan from
Best coffee mug until it quit working
I loved this mug until it developed this problem. When I press the button, the coffee flow has decreased to an unacceptable level. After reading several other reviews, it appears this is a common problem. At this price point, I expect higher quality.
Date published: 2019-12-12
Rated 1 out of
5
by
Dancingwolf from
Lid won't work
I love this coffee mug, but the lid NO LONGER WORKS, CONTIGO REALLY NEEDS TO MAKE A REPLACEMENT LID!! THIS IS THE 3rd ONE I HAVE ORDERED, YOU WOULD THINK I WOULD LEARN AFTER PAYING FOR THE FIRST TWO, WON'T BE ORDERING ANOTHER ONE!! UNHAPPY CAMPER!!
Date published: 2022-12-17
Rated 2 out of
5
by
blackiecb from
Button Stopped Working
When I press the button I can't get hardly any liquid out of the mug. Otherwise this is adequate. Keeps drinks hot for a couple of hours. I do like it but would like to be able to get the part to fix it too rather than having to buy a new mug.
Date published: 2019-12-27
Rated 4 out of
5
by
timmo_1949 from
Nice coffee mug until it suddenly started leaking.
I've enjoyed this mug for several years and liked it very much. However, it suddenly started leaking rapidly around the plastic/steel interface. The rubber gasket seems to be intact but the leak is bad enough to render the mug useless. So sad.
Date published: 2024-06-15
Rated 5 out of
5
by
Marybowls from
Love this coffee mug
I have the same problem that I have read in most of the reviews. My lid does not let liqud flow through to drink. I would love to buy a replacement lid but it does not show anywhere that you can purchase one.
Can you help me please?
Date published: 2022-03-10
Rated 3 out of
5
by
Hophead_lwc from
Nice mug, but flawed lid mechanism
I too am having the problem with the trigger no longer fully opening the seals. On top of that, coffee will dribble out of the top of the lid at what appesrs to be an access cover for part of the trigger mechanism. Otherwise I love the cup
Date published: 2024-12-07
Rated 4 out of
5
by
Kippy from
Best coffee mug !
I have drank at least 1 maybe 2 cups of coffee out of this cup Every day for over a year. Best cup I’ve ever had ! Keeps coffee hot for hours !! The button now doesn’t open the stopper so
I’m sad to say I have to throw it out !
Date published: 2021-02-28
Rated 3 out of
5
by
Bon73 from
Auto seal handled travel mug
Bought two of the auto seal handled contigo travel mugs and both lids when you depress the buttons, now there is hardly any liquid that comes out or when it does, it stream away from your mouth and hardly works. Expensive though.
Date published: 2025-02-08
Rated 5 out of
5
by
sds16 from
The best sealing, most versatile cup ever
Easiest for my arthritic hands to use, right or left. Like tucking handle into my pocket or purse. Never leaked, so I will put entire cup into my tote.Yes, after 4 or 5 years spring began to fail. Certainly got my money’s worth.
Date published: 2024-05-14
Rated 1 out of
5
by
SVTa from
Don't buy it!
This new 1 let's out a tiny trickle of coffee! The Randolph was a five out of five! Bring back the Randolph bc I need to buy a few since I lost a couple I had for years!. So irritating I paid for this new one and it's unusable!
Date published: 2024-10-24
Rated 3 out of
5
by
Maryy from
Was great until
I loved this mug until it stopped working for no apparent reason. I've had it for about 9 months. It's pretty expensive for such a short time. I've exclusively used contigo mugs for many years this was the first one to fail
Date published: 2023-05-20
Rated 2 out of
5
by
Giulio from
Button Failure
Experienced the same problem as everybody else just a little short of a year of use! Even spilled hot coffee on myself because one of the two holes was slightly more open than the one from which I was trying to drink.
Date published: 2020-01-20
Rated 1 out of
5
by
d5padd from
Bring back the Randolph autoseal travel mug
I bought 2 of these only because my son took my Randolph autoseal ones and I can't find those anywhere. Can't believe you replaced the Randolph with these. They are too hard to operate one handed with disabilities.
Date published: 2025-03-26
Rated 4 out of
5
by
BGS289 from
Love all the features just not the design.
I like the cup- really loved the previous cup with the same features but no longer available. My only concern is it now leaks from the air port area. Cannot figure out how to stop it. Cannot find a replacement lid.
Date published: 2024-09-03
Rated 5 out of
5
by
squash4dave from
Great customer service.
I have a lot of Contigo mugs, from the Handled Autoseal, to various sized West Loop Autoseal mugs. I also have other types of mugs and water bottles from Contigo. While I've had some issues with the painted ones chipping, they hold up really well for me.
I recently had an issue with my handled autoseal mug, that I've had for years. The lid was no longer opening properly and nothing was coming out when I squeezed. I was simply going to buy a new lid, but couldn't find them for sale anywhere, not even on this site, so I filled out a form under the lifetime warranty, for a replacement lid. Within 15 minutes or less, I had an email from the company with a shipment order for an entirely new mug. It arrived in two days, at my door. I was astounded at the efficiency of their response. I simply uploaded a few pictures and that was that. The best customer service that I've ever had from a company, period, hands down, drop the mic and walk away. I'm only giving a slightly lower rating on design and quality, because of the paint finish chipping on the older models that I have.
Date published: 2021-08-13
Rated 3 out of
5
by
Jaybird11 from
Awesome! ,but............
Absolutely love Contigo products including this mug, but just as everyone else the lid quote working. The button no longer opens the seals. If they could perfect this it would be the best coffee mug ever made.
Date published: 2020-07-25
Rated 5 out of
5
by
Jimmie from
Thumb lock won't open plungers
I love my travel mug, especially since it is spill proof. Recently the thumb release has stopped opening the lid. Nothing comes out. I have tried finding a replacement lid, but no luck. Any way to replace lid?
Date published: 2020-08-29
Rated 2 out of
5
by
Bayou boy from
Great cup, bad lid
Really like this cup, especially the handle and auto seal lid. However, after 6 months I noticed less and less coffee coming out until now it’s barely a drop. Had to go back to my 10 year old Thermos cup.
Date published: 2024-10-14
Rated 5 out of
5
by
Karenann from
Keeps my coffee hot hot hot
[This review was collected as part of a promotion.] I love my can Tego coffee cup it keeps my coffee hot for hours it’s spill proof I never have to worry about it leaking it’s the best cup ever out there
Date published: 2019-06-17
Rated 2 out of
5
by
CarolES from
Coffee mug
I got this as a gift from my daughter and I loved it! UNTIL it started leaking! I haven't even had it a year! I want it replaced! This is an expensive coffee cup to last less than a year! NOT HAPPY!
Date published: 2020-01-30
Rated 5 out of
5
by
AprilS from
Very sleek design
It’s very comfortable and the insulation stays warm. It has a closing and lock feature that stops leakage from occurring. It has the capacity to hold hot and cold beverages
Date published: 2026-05-02
Rated 4 out of
5
by
Handle1 from
Handle broke
I've had my cup for years, still keeps my coffee warm. Broke the handle while back and can't replace just the handle. Now it's like drinking from an adult sized sippi cup
Date published: 2021-11-12
Rated 5 out of
5
by
lynlee from
Love the Autoseal travel mug.
Love the Autoseal travel mug. Had one for several years. Plan to order a second one An
a gift. Water stays cold for a long time. There's no leaking. Answers my needs.
Date published: 2020-01-13
Rated 1 out of
5
by
AmMo from
Bad design very little Lifespan for the lid
In two years, I’m up to the fourth mug, and they all have the same problem. When you press the level, it doesn’t move The auto sealed to open for the coffee to pour out
Date published: 2023-11-26
Rated 5 out of
5
by
sampler23_2439 from
Good for coffee
It's nice I like the handle. At first I wasn't sure I would like it. It keep my tea hot for over 6 hours also . The lids way easier to clean than older types as well.
Date published: 2025-06-17
Rated 3 out of
5
by
Mlite69 from
Auto seal not working
Love the mug. I am on my third and going to have to get a fourth due to each one having the same issue. The handle button no longer opens the seal to take a drink
Date published: 2023-03-28
Rated 3 out of
5
by
Sue52 from
Lids stopped working
The lid on two of these mugs stopped opening and I was unable to drink from them. I loved the cup but I will not buy again due to the problem with the lids.
Date published: 2023-10-11