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<div class="bvseo-question-answer" data-questionid="4493666">
<h2 class="bvseo-question">
What is the rope and S hook for? It comes with a short length of nylon rope and a steel S hook. Why?
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<div class="bvseo-author">Asked by: Tony L</div>
<div class="bvseo-answer" data-answerid="3279896">
Hello Tony, this is to secure the water carrier. You can see some pictures of other reviewers on the product's page that are using the rope and hook. Have a great day, Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-28</div>
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<div class="bvseo-question-answer" data-questionid="4465697">
<h2 class="bvseo-question">
My water carrier developed a small hole in the corner. What can I do to repair this? Thanks.
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<div class="bvseo-author">Asked by: sekramer10</div>
<div class="bvseo-answer" data-answerid="3258535">
Hello, It sounds as though your 5 Gallon Water Carrier has not performed as intended. This is not the experience we would like you to have with one of our items. Please contact us via our Coleman &quot;Contact Us&quot; https://www.coleman.com/support/contact-us and we will be happy to assist you. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Coleman Consumer Care
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-04-19</div>
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<div class="bvseo-question-answer" data-questionid="4310025">
<h2 class="bvseo-question">
Can I freeze the water carrier?
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<div class="bvseo-author">Asked by: DrewC</div>
<div class="bvseo-answer" data-answerid="3168140">
Hello! Thank you for your inquiry. Please be advised that freezing the water gallon container is not suggested since the material can become distorted or bulging and possibly crack. If you have any questions or concerns about your product, please visit the Coleman website. You can access our web form by clicking the &quot;contact us&quot; link in the question mark logo at the top right of the page.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-08-07</div>
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<div class="bvseo-question-answer" data-questionid="4132243">
<h2 class="bvseo-question">
Do you sell just the spigot? I've had one of these for many years, but it now has a slow leak. It looks as if the seal inside the spigot is the issue, so I'd like to get a new one of those if possible. Guess I could just drop in a silicone o-ring.
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<div class="bvseo-author">Asked by: CW17</div>
<div class="bvseo-answer" data-answerid="3053525">
Hi there! Thank you for contacting Coleman, The Outdoor Company. We're sorry to hear that your 5 gallon water carrier has a slow leak, and we understand that you'd like to know if a replacement spigot is available. We would be delighted to answer your inquiry. Please be advised that the replacement parts of this unit are currently unavailable for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. We hope we were able to provide you with an answer to your question. Please, if you have any further questions or concerns about your product, kindly visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form. Thank you very much, and have a wonderful day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-10-26</div>
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<div class="bvseo-question-answer" data-questionid="4062765">
<h2 class="bvseo-question">
Is this BPA ree?
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<div class="bvseo-author">Asked by: LACD</div>
<div class="bvseo-answer" data-answerid="3008261">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We understand you want to know if the Coleman&reg; 5 Gallon Water Carrier is BPA free. We would be delighted to answer your inquiry. Please be advised that all of our items are BPA free. Our jugs are made out of HDPE with some components being PP. We hope this helps answer your question. Please let us know if you need further assistance. Have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-09-16</div>
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