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<div class="bvseo-question-answer" data-questionid="4378416">
<h2 class="bvseo-question">
I Need replacement canopy for this shelter frame. Where can I get it?
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<div class="bvseo-author">Asked by: ANDY M</div>
<div class="bvseo-answer" data-answerid="3263163">
Check out Garden Winds. They have compatible replacement tops that are better than the original just not at all rain friendly since they have grommets in the top that I had to cover with canvas tape.
<div class="bvseo-author">Answered by: DevSD</div>
<div class="bvseo-pubdate">Date published: 2024-05-02</div>
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<h2 class="bvseo-question">
Is this fully built when it&rsquo;s shipped
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<div class="bvseo-author">Asked by: Bb22</div>
<div class="bvseo-answer" data-answerid="3227795">
Hello! We appreciate you asking us a question. Please be advised that you will receive the shelter with frame and cover, but the shelter still has to be assembled. If you have any further questions or concerns about your product, please visit the Coleman website. First, click on the question mark logo in the upper right corner, then select &quot;contact us,&quot; so you will be directed to our contact us web form.
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4361468">
<h2 class="bvseo-question">
I have a 12x 12 and need a replacement canvas. Please advise
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<div class="bvseo-author">Asked by: Matty</div>
<div class="bvseo-answer" data-answerid="3195664">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to improve our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-10-23</div>
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<div class="bvseo-question-answer" data-questionid="4351021">
<h2 class="bvseo-question">
trying too find parts for my 12x12 canopy, trying too replace the joints on the frame. Does anyone know where I can get the parts for sku # 2000035987 just need the plastic joint pieces
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<div class="bvseo-author">Asked by: Bigsey</div>
<div class="bvseo-answer" data-answerid="3190154">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-10-11</div>
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<div class="bvseo-question-answer" data-questionid="4351157">
<h2 class="bvseo-question">
Like so many others I am looking for a replacement canopy for this shelter. Any chance coleman has them available yet?
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<div class="bvseo-author">Asked by: Dave Y.</div>
<div class="bvseo-answer" data-answerid="3190153">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-10-11</div>
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<div class="bvseo-question-answer" data-questionid="4288203">
<h2 class="bvseo-question">
how can i get a replacement canopy
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<div class="bvseo-author">Asked by: karen a</div>
<div class="bvseo-answer" data-answerid="3152565">
Hello! Thank you for reaching out to us with your inquiry. Please be advised that the canopy for 12 x 12 Canopy Sun Shelter is not sold separately. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose &quot;contact us&quot; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-06-21</div>
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<div class="bvseo-question-answer" data-questionid="4272599">
<h2 class="bvseo-question">
When can you sell just a replacement canopy top? That's all we need. It doesn't make any sense that this option is unavailable to customers.
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<div class="bvseo-author">Asked by: KristaG</div>
<div class="bvseo-answer" data-answerid="3144370">
Hello! Thank you for your question. Please be advised that as we continue to develop new products to better service our customers with a broader range of diverse and innovative products, we find it necessary to discontinue or phase out some of our stock items along with the discontinuation of obsolete types of parts, design improvement, limited parts availability from our partners and suppliers. However, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-05-27</div>
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<div class="bvseo-question-answer" data-questionid="4265711">
<h2 class="bvseo-question">
Why don't you sell replacement canopies? To save on our land fills! I need a 12 x 12 canopy in burgundy! It just doesn't make any sense to make people buy the whole frame! It's just a waist!
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="3139492">
Hello! Thank you for sharing your feedback. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. We guarantee that your opinion is greatly welcomed and appreciated by the company, and we will make certain that your thoughts are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-05-24</div>
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