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<div class="bvseo-question-answer" data-questionid="4078810">
<h2 class="bvseo-question">
I have purchased 2 of these canopies over the last 5 years and I'm very happy with them... the material has eventually worn out and the cover isn't as water proof as when it was new. I am having trouble finding a replacement cover...can you help me?
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<div class="bvseo-author">Asked by: jim S</div>
<div class="bvseo-answer" data-answerid="3017849">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We understand that you&rsquo;d like to know if it is possible to purchase a replacement canopy for the shelter. We would be delighted to answer your inquiry. Currently, this unit's replacement parts are not available for individual sale. With this being said, we are sorry to inform you that we do not have replacement canopy available. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues. If you have any questions regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form. Thank you and have a great day!
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-09-10</div>
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<div class="bvseo-question-answer" data-questionid="4053166">
<h2 class="bvseo-question">
What is the material on this canopy? I need to waterproof mine and want to make sure I get the correct product. Thank You
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<div class="bvseo-author">Asked by: Ang*</div>
<div class="bvseo-answer" data-answerid="3003636">
Hello there! Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know the canopy material of the Coleman&reg; 12 x 12 Canopy Sun Shelter with Instant Setup. We would be delighted to answer your inquiry. Please be advised that the canopy is made of double-thick Polyguard 2X&trade; fabric. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-06-28</div>
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<div class="bvseo-question-answer" data-questionid="4025595">
<h2 class="bvseo-question">
Could I purchase 12x12 middle cross bars for the frame? Two of mine failed. This is my second Coleman canopy and I am so disappointed. I have always thought that Coleman was a good brand but I am not so sure.
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<div class="bvseo-author">Asked by: NJD.</div>
<div class="bvseo-answer" data-answerid="2984773">
Hi there! Thank you for contacting Coleman, the Outdoor Company. We understand that you are looking for a 12x12 middle cross bars replacement for your Coleman&reg; 12 x 12 Canopy Sun Shelter with Instant Setup. We would be delighted to answer your inquiry. Please be advised that currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-08-04</div>
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<div class="bvseo-question-answer" data-questionid="3993465">
<h2 class="bvseo-question">
Is this canopy suitable for the beach? I'm not worried about rain, just wind. Are sandbags included?
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<div class="bvseo-author">Asked by: Landon</div>
<div class="bvseo-answer" data-answerid="2965071">
Hi Landon, Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know if the Coleman&reg; 12 x 12 Canopy Sun Shelter with Instant Setup is suited for the beach. We'd like to let you know that this shelter comes with ground stakes and pre-attached guy lines to withstand winds and can be used on the beach. However, we strongly advise against using it in a strong wind because it may rip the shelter's canopy. This item also does not include sandbags. We hope we were able to provide you with an answer to your question. Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues. Thank you and have a wonderful day
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-04-07</div>
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<div class="bvseo-question-answer" data-questionid="3977728">
<h2 class="bvseo-question">
Why can't I buy a replacement top for this 12x12 canopy? I have everything else just need the top.
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<div class="bvseo-author">Asked by: Mel17</div>
<div class="bvseo-answer" data-answerid="2954720">
Hi Mel17, Thank you for contacting Coleman, the Outdoor Company. We understand that you need a replacement top for your Coleman&reg; 12 x 12 Canopy Sun Shelter with Instant Setup. Please be advised that currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. Please let us know if you need further assistance. Have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-08-20</div>
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