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Why didn't you address this with the customer service dept before slamming the product? Nylon zippers do that. Zip it all the way to the end and then gently rezip. It should mend itself. By the look of the photos, you have too much tension
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<div class="bvseo-author">Asked by: gastlysmom</div>
<div class="bvseo-answer" data-answerid="2963677">
Hi Gastlysmom, Thank you for contacting Coleman, the Outdoor Company. Thank you for taking the time to give us your thoughts on our Coleman&reg; 8-Person Dark Room&trade; Skydome&trade; Camping Tent. We appreciate the opportunity to hear from our consumers. Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues. Thank you and have a wonderful day.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2022-04-05</div>
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<div class="bvseo-question-answer" data-questionid="4037544">
<h2 class="bvseo-question">
I have this tent and kids broke a pole section setting it up. Where can I get a replacement pole section? 13mm diameter.
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<div class="bvseo-author">Asked by: BTWman</div>
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