Skylodge™ 12-Person Camping Tent With Screen Room, Evergreen

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4165022"> <h2 class="bvseo-question"> what are the tent poles made of? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: willowwallow93</div> <div class="bvseo-answer" data-answerid="3170341"> Hello! Thank you for your question.Please be advised that the pole for this tent was made of Fiber glass. If you have any questions or concerns about your product, please visit the Coleman website. You can access our web form by clicking the &amp;quot;contact us&amp;quot; link in the question mark logo at the top right of the page. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2023-08-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4249627"> <h2 class="bvseo-question"> What kind of warranty does this tent have my family used it once and the pole cam undone at the top and tore through the fabric holding the poles in place also we had a branch fall and tore a hole in the fabric </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Mike0717</div> <div class="bvseo-answer" data-answerid="3131669"> Hello!&#13;&#10;&#13;&#10;We&#39;re sorry to hear you&#39;ve had such a bad experience with your tent. Please be advised that many Coleman&amp;reg; products come with a limited warranty providing that the product will be free from defects in material and workmanship. The length of the limited warranty may vary by product. The limited warranty is valid for the original retail purchaser from the date of initial retail purchase through the term of the limited warranty period.&#13;&#10;&#13;&#10;Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Retail and online stores selling Coleman&amp;reg; products do not have the right to alter, modify or in any way change the terms and conditions of the warranty. Please refer to your product for the exact terms and conditions of the limited warranty for your purchase. The warranty included with your purchased product is your exclusive warranty.&#13;&#10;&#13;&#10;Do not return any product to The Coleman Company without authorization. For certain items, you will be directed to attach a tag to the product that includes your name, address, daytime telephone number, description of the problem, and a copy of the original sales receipt. Upon prior authorization, carefully package the product and send insured by UPS, FedEx Ground or Parcel Post with shipping and insurance prepaid to:&#13;&#10;&#13;&#10;United States:&#13;&#10;&#13;&#10;The Coleman Company, Inc.&#13;&#10;Attn: Returns Dept.&#13;&#10;3600 North Hydraulic&#13;&#10;Wichita, KS 67219&#13;&#10;&#13;&#10;Canada:&#13;&#10;&#13;&#10;Coleman Canada&#13;&#10;Attn: Returns Dept.&#13;&#10;20 B Hereford Street&#13;&#10;Brampton, ONT, L6Y 0M1&#13;&#10;&#13;&#10;During the limited warranty period for the product, The Coleman Company will provide parts, repair, or replace your product, at our discretion, due to any defect in materials or workmanship. We do not offer monetary reimbursement, nor is the limited warranty transferable to any third party beyond the original purchaser.&#13;&#10;&#13;&#10;The Coleman Company&#39;s total liability for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the product. In no event shall Coleman be liable for consequential, incidental or special damages of any kind. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.&#13;&#10;&#13;&#10;If you have any additional questions or concerns about your purchase, please visit the Coleman website. You can access our contact form online by selecting &amp;quot;contact us&amp;quot; from the question mark logo in the upper right corner of the page. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2023-04-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4065171"> <h2 class="bvseo-question"> Is there a room divider within the main living area. Not the divide from the screen room to the main.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: OCHikingGirl03</div> <div class="bvseo-answer" data-answerid="3008524"> Hi there!&#13;&#10;&#13;&#10;Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know if there is a room divider within the main living area, not the divider between the screen room and the main living area. We would be delighted to answer your inquiry. Please be advised that there is no divider in the main living area of this tent. We hope this helps answer your question. Please let us know if you need further assistance.&#13;&#10;&#13;&#10;Have a wonderful day. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2023-01-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4061264"> <h2 class="bvseo-question"> Can you close the ground vent &amp;amp; windows? We camp at high elevations where the temperatures can dip below freezing at night. I want to make sure we can close up all vents and windows to retain heat and eliminate cold windy conditions for the night. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MS1980</div> <div class="bvseo-answer" data-answerid="3006321"> Hello MS1980!&#13;&#10;&#13;&#10;Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know if you can close the ground vent and windows of the Coleman&amp;reg; Skylodge&amp;trade; 12-Person Camping Tent With Screen Room, Evergreen in order to keep warm on cold nights. We would be delighted to answer your inquiry. Please be advised that we do not recommend Coleman tent to be used in colder temperatures or in snow season. The tents denier (or thickness) will not provide adequate insulation from the elements. It may also freeze and split in colder temperatures. Also, the poles are fiberglass and may snap under the weight of snow fall. We hope this helps to answer your question. Please let us know if you need further assistance.&#13;&#10;&#13;&#10;Have a wonderful day. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2022-11-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4054472"> <h2 class="bvseo-question"> What rain tests have been done? How waterproof are the tent and screen area? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jay19</div> <div class="bvseo-answer" data-answerid="3002582"> Hello Jay19,&#13;&#10;&#13;&#10;Thank you for contacting Coleman, the Outdoor Company. We understand you&#39;re asking what rain tests have been done and how waterproof the tent and screen area of the Coleman&amp;reg; Skylodge&amp;trade; 12-Person Camping Tent With Screen Room, Evergreen. We would be delighted to answer your inquiry. Please be advised that Coleman&#39;s MINIMUM hydrostatic head rating for the fabrics in this tent is 450mm. During batch and periodic quality testing we find most of the materials test at a much higher rating.&#13;&#10;&#13;&#10;Waterproof materials do not 100% translate to a waterproof tent. The waterproofing of the tent is measured by our rain testing, which simulates a 6&amp;quot; per hour rain. To make our tents as waterproof as possible we tape all of the rainfly seams, use our WeatherTec inverted seams in other area, and use a patented welding process. We also enhance storm worthiness by our rainfly designs. Specifically our rainfly&#39;s extend in such a way that runoff or dripping water is unlikely to fall on a door or window area when the tent is properly setup and guyed. Last we use polyester tent bodies and rainfly&#39;s, which adds inherent waterproofing as polyester is a hydrophilic (water-fearing/shedding/repelling) material. We hope we were able to answer your question. Please let us know if you need further assistance.&#13;&#10;&#13;&#10;Thank you and have a wonderful day. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2023-10-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4033075"> <h2 class="bvseo-question"> If the tent is fully assembled it would be 24x10 (Interior room and Screen room) If so, why does the Description say: Dimensions: 19 x 10 ft.? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: scott63</div> <div class="bvseo-answer" data-answerid="2992812"> Hi Scott63,&#13;&#10;&#13;&#10;Thank you for contacting Coleman, the Outdoor Company. We understand that you are asking why the description of the Coleman&amp;reg; Skylodge&amp;trade; 12-Person Camping Tent With Screen Room, Evergreen, says the dimensions are 19 x 10 ft. We would be delighted to answer your inquiry. Please be advised that the interior dimensions of the tent are 19 x 10 ft., with an additional 5 x 10 ft. weatherproof, multifunctional screen room that provides additional living space to lounge, sleep, or store gear. We hope we were able to answer your question. Please let us know if you need further assistance.&#13;&#10;&#13;&#10;Thank you and have a wonderful day. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2022-06-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4017706"> <h2 class="bvseo-question"> Is there a divider that can close between screen room and main living area? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Wolferini</div> <div class="bvseo-answer" data-answerid="2981216"> Hi there!&#13;&#10;&#13;&#10;hank you for contacting Coleman, the Outdoor Company. We understand that you are asking if there is a divider that can be closed between the screen room and the main living area of the Coleman&amp;reg; Skylodge&amp;trade; 12-Person Camping Tent With Screen Room, Evergreen. We would be delighted to double-check the information for you. Please be advised that there is a door that you can close between the screen room and the main living area of the tent. We hope we were able to answer your question. Please let us know if you need further assistance. Thank you and have a wonderful day <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2023-01-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3981537"> <h2 class="bvseo-question"> Are the Dimensions of 19 x 10 ft including the screen room or is the main living area 19X10 and the screen room an additional 5X10? Thank you! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: texpa1</div> <div class="bvseo-answer" data-answerid="2977768"> Hi there!&#13;&#10;&#13;&#10;Thank you for contacting Coleman, the Outdoor Company. We understand that you want to know if the Coleman&amp;reg; Skylodge&amp;trade; 12-Person Camping Tent With Screen Room, Evergreen&#39;s dimensions of 19 x 10 ft. include the screen room or if the screen room is an additional 5 x 10 ft. We would like to inform you that the 19 x 10 ft. is only for the main living area, and there is an additional 5 x 10 ft. for the screen room, which provides extra living space to lounge, sleep, or store gear. We hope we were able to answer your question. Please let us know if you need further assistance.&#13;&#10;&#13;&#10;Thank you and have a wonderful day. <div class="bvseo-author">Answered by: Krystal, at Coleman&reg;</div> <div class="bvseo-pubdate">Date published: 2023-01-16</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.coleman.com/tents-canopies/tents-by-style/skylodge-12-person-camping-tent-with-screen-room-evergreen/SAP_2000037538.html?bvstate=pg:2/ct:q">Skylodge&trade; 12-Person Camping Tent With Screen Room Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_12, d_1, h_8CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.37</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_13</li> <li data-bvseo="cf">loc_en_US, sid_SP_270917, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_coleman-us</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>