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Order Processing
Please click here to check Order Status. You will need your confirmation number (found in your order confirmation email) and your zip code. Or, you can log into My Account for the information.
The Coleman Company, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason.
The Coleman Company, Inc. non-password protected ecommerce enabled sites are for orders from end user customers only. The Coleman Company, Inc. does not accept orders on this site from resellers, exporters, wholesalers or other customers who intend to resell the products offered on this site. If you are interested in reselling our products, please contact us.
Please Note: We only accept credit cards issued by US banks as payment. Please confirm your payment method meets our requirements prior to placing your order to avoid delays or cancellation.
Read our Terms of Sale.
Once an order is submitted, it is immediately sent to our warehouse to be processed, and unfortunately, cannot be changed or updated. Most orders are shipped the same day they are received.
Once an order is submitted, it is immediately sent to our warehouse to be processed and, unfortunately, cannot be changed or updated. Most orders are shipped the same day they are received. Please see our returns section for more information about return options.
Once an order is submitted, it is immediately sent to our warehouse to be processed, and unfortunately, the shipping address cannot be changed. Most orders are shipped the same day they are received.
Please allow 1-2 business days for our warehouse to process your order before it is shipped. We do not ship on weekends or holidays. At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed.
| Delivery Method | Estimated Delivery Timeframe | Rate |
|---|---|---|
| Standard | 3-9 Business Days | $6.95, FREE on $50+ |
| Standard Ground | 4-11 Business Days | $6.95, FREE on $50+ |
| 3-Day | 3-4 Business Days | $12.95 |
| 2-Day | 2-3 Business Days | $19.95 |
| Next Day | 1-2 Business Days | $24.95 |
- Not all shipping methods are available for all products and/or locations.
- Please allow additional transit time for orders shipped to PO Boxes, Alaska, Hawaii and APO/FPO addresses.
- Shipments are sent via FedEx services and are delivered by FedEx or Parcel Post depending on the shipment contents and destination.
- Shipping service and rates are subject to change without notice.
- Please Note: Some items will arrive in packaging that reveals what's inside.